JLeisure After-sales Service Center

According to estimation, the life of a filter pump is 2000 hours, which is about 4 seasons of normal usage.

No, there is not a vacuum to the pump.

Remove and dry all pump pieces including Coat the seals, house. washers with petroleum jelly and O-Rings (see manual for detailed instructions).

Keep all debris out of pool (Keep covered), and maintain the proper pH level.

No. This will invalidate the filter pump warranty. Jilong will not be responsible for any effect or cause that it might result from opening of the motor hou...

Yes, according to your Owner's Manual, the filter pump comes with a limited written one-year warranty.

It means that all manufacturing directs in material and workmanship for a period of one year from the original date of purchase.

Yes, please contact the After Sales Service Station according to the information shown in your Owner's Manual.

No, mainly because improper maintenance may cause personal injury or death, such as electric shock.

No. you can send the pump to our After Sales Service Station, freight prepaid. We will pay the postage to return the replacement pump.