JLeisure After-sales Service Center

Problem You can’t adjust the temperature to a maximum of 42°C on your spa. Origin The maximum temperature is set in the factory to 38 or 40°C. Soluti...

Problem The buttons of the motor unit do not work anymore. Origin The control panel is possibly locked. Solution To lock or unlock the control pa...

Double-check if the pump is connected with power properly, and then check if the RCD/PRCD is tripped by resetting it. If the problem is still unsolved, chec...

We strongly recommend that the inflatable cover should be placed onto the spa pool (or the top lid is well- zippered) when the heater function is activated....

Do not use Chlorine sanitizer; it may cause damage of the heating system. Bromine sanitizer is the optimistic choice. Please contact your local chemical sup...

Do not worry. Our spa has automatic stop function under below circumstances: 1/ It would stop after 30 minutes of bubble function. Wait for 10 minutes, and ...

The spa pool should be inflated to 85% rigidity only. Over- inflation may result in the bursting or leaking in the welding seam of pool when the spa pool wi...

No. because of the different sizes. The wrong size may cause the abnormality. Please purchase the specified model of filter cartridges according to your man...

The maximum current rate of our spa will reach 12.5A when heating and massage system are activated. Double-check if the current rate of your power outlet is...

The spa cover should be placed onto the spa pool，when the heater function is activated. The pool cover can prevent the heat loss effectively.