JLeisure After-sales Service Center

Once you find any cloudy in the water, stop using the spa at once and change water.  Change water once a month or depending on use. Clean or change filter c...

If you follow correct water treatment method, you can reduce the frequency of changing water. We strongly recommend you keep the spa covered when it is not ...

The filter cartridge should be cleaned on weekly basis. Replace the filter cartridge every 1 or 2 weeks, if it is used 3 times one week or more. Replace the...

No. Do not use the spa pool in temperature lower than 5℃ (41℉) because the inner tube is made by vinyl, which will crack under such freezing weather. In col...

Yes. It's important to make sure that the platform is smooth, level, stable and free of any sharp objects. Moreover, the pool liner should not be dragge...

It is normal. The heater function always works together with filter function. You may use the filter function only by pressing the filter button.

No. The Avenli spa is just for fresh water use，because the corrosiveness of sea water will damage the spa pump and reduce the product life.

No, the max. heating temperature is 45℃ (113℉), hotter water may cause the over-heating switch tripped. The water above 45℃ (113℉) will cause pump to stop w...